An evaluation of the performance of the Opioid Manager clinical tool in primary care: a qualitative study

AIMS: The Opioid Manager (OM) is a point-of-care paper tool for physicians, which summarizes the Canadian Guideline for Safe and Effective Use of Opioids for Chronic Non-Cancer Pain. To evaluate the efficacy of the OM, there is a need to better understand how physicians are using the OM, and how it is relevant to their practice. METHODS: Semistructured interviews were conducted with six family physicians in Ontario with clinical pain management experience. The interviews were analyzed using content analysis. The technique of 'code-recode' was conducted by two analysts to verify content validity. RESULTS: The following main themes emerged: 1) OM as a communication tool; 2) OM as an educational tool; 3) OM as a clinical tool; 4) OM content/design; 5) OM benefits; 6) who the OM is used with; 7) OM potential; and 8) challenges of pain management. Physicians' commented the OM was a useful reference for helping their clinical decision making regarding opioids, and used it to educate and communicate with their patients/colleagues. Although many felt the content/design of the OM had a number of good features, there was a need for modifications (ie, merge with other tools and create electronic version). Given the challenges associated with pain management, a number of benefits were derived from using the OM (ie, protection and building therapeutic alliance), and respondents' felt the tool had the potential to meet a number of unmet needs related to opioid management. CONCLUSIONS: Overall, the OM was viewed positively for improving pain management practices but further work is required to refine the tool's potential