Supporting hospital staff to manage aggressive patient behaviour: A randomized controlled trial

As in many other hospitals, staff at Toronto's Mount Sinai Hospital were experiencing high rates of workplace violence. In response, a multidisciplinary team developed a program to standardize practices for identifying and managing patients with aggressive behaviour. Given the dearth of evaluation studies on this type of workplace intervention, the team also set up a randomized controlled study to examine the program's effectiveness. They share results in this IWH Speaker Series presentation.