Health practice and management

Health-care providers and health-care services play an important part in the return to work (RTW) of injured workers and in disability management processes at workers’ compensation boards in Canada. IWH research supports front-line health-care practitioners—including primary care physicians and allied health-care professionals, who support or treat workers with injuries and illnesses that affect their ability to work.

Featured

Toronto police officers in a car and on horses.
At Work article

PTSI treatment program delivers benefits for first responders, but no change in return-to-work rates

First responders face high rates of post-traumatic stress injuries (PTSI) due to the nature of their jobs. In response, the Workplace Safety and Insurance Board commissioned an intensive, 14-week program treatment program tailored to these workers, which has undergone a multi-part evaluation.
Published: March 9, 2026
A doctor with a patient who has his arm in a sling.
Research Highlights

Telementoring program addresses return-to-work challenges for Ontario health-care providers

An IWH study has found that Ontario health-care providers face a range of challenges when treating workers with a work-related injury or illness and helping them return to work—a telementoring program called ECHO Occupational Environmental Medicine helped providers overcome some of these challenges.
Published: July 8, 2025
Journal article
Journal article

Challenges with, and potential solutions for, mediation analyses

Published: Occupational and Environmental Medicine, November 2026
Toronto police officers in a car and on horses.
At Work article

PTSI treatment program delivers benefits for first responders, but no change in return-to-work rates

First responders face high rates of post-traumatic stress injuries (PTSI) due to the nature of their jobs. In response, the Workplace Safety and Insurance Board commissioned an intensive, 14-week treatment program tailored to these workers. A multi-part evaluation of the program, conducted in part by IWH, has found that participants did not show improvements in return-to-work rates. However, most participants stuck with the program for the full duration, and a quarter saw symptom improvements.
Published: March 2026
Journal article
Journal article
A doctor with a patient who has his arm in a sling.
Research Highlights

Telementoring program addresses return-to-work challenges for Ontario health-care providers

An IWH study has found that Ontario health-care providers face a range of challenges when treating workers with a work-related injury or illness and helping them return to work—from communication issues with compensation boards to the complexities of working with multiple parties. The researchers also found that a telementoring program called ECHO Occupational Environmental Medicine helped providers overcome some of these challenges.
Published: July 2025
A group of firefighters aim a firehose at a building
At Work article

How employers are improving RTW outcomes for public safety workers with PSTI

Work-related post-traumatic stress injuries (PTSI) are complex and highly prevalent among public safety workers such as those in police and fire services. Faced with the challenges of supporting employees who have experienced such an injury, public safety employers have developed strategies to improve return to work (RTW) after PTSI. These strategies were highlighted in a recent IWH Speaker Series presentation.
Published: March 2025
Journal article
Journal article

Implementing the PEIR Framework and PEIRS-22 to facilitate improved and sustainable patient engagement in OMERACT

Published: Seminars in Arthritis and Rheumatism, February 2025