Health practice and management

Health-care providers and health-care services play an important part in the return to work (RTW) of injured workers and in disability management processes at workers’ compensation boards in Canada. IWH research supports front-line health-care practitioners—including primary care physicians and allied health-care professionals, who support or treat workers with injuries and illnesses that affect their ability to work.

Featured

A doctor with a patient who has his arm in a sling.
Research Highlights

Telementoring program addresses return-to-work challenges for Ontario health-care providers

An IWH study has found that Ontario health-care providers face a range of challenges when treating workers with a work-related injury or illness and helping them return to work—a telementoring program called ECHO Occupational Environmental Medicine helped providers overcome some of these challenges.
Published: July 8, 2025
A group of firefighters aim a firehose at a building
At Work article

How employers are improving RTW outcomes for public safety workers with PSTI

Public safety employers face a range of challenges when supporting workers to return to work after experiencing a post-traumatic stress injury. Employers have developed strategies to face these challenges, as outlined in a recent IWH Speaker Series presentation.
Published: March 12, 2025
A doctor with a patient who has his arm in a sling.
Research Highlights

Telementoring program addresses return-to-work challenges for Ontario health-care providers

An IWH study has found that Ontario health-care providers face a range of challenges when treating workers with a work-related injury or illness and helping them return to work—from communication issues with compensation boards to the complexities of working with multiple parties. The researchers also found that a telementoring program called ECHO Occupational Environmental Medicine helped providers overcome some of these challenges.
Published: July 2025
A group of firefighters aim a firehose at a building
At Work article

How employers are improving RTW outcomes for public safety workers with PSTI

Work-related post-traumatic stress injuries (PTSI) are complex and highly prevalent among public safety workers such as those in police and fire services. Faced with the challenges of supporting employees who have experienced such an injury, public safety employers have developed strategies to improve return to work (RTW) after PTSI. These strategies were highlighted in a recent IWH Speaker Series presentation.
Published: March 2025
Journal article
Journal article

Implementing the PEIR Framework and PEIRS-22 to facilitate improved and sustainable patient engagement in OMERACT

Published: Seminars in Arthritis and Rheumatism, February 2025
A group of firefighters aim a firehose at a building
At Work article

Employers face challenges in supporting public safety personnel with post-traumatic stress injuries

Workers in public safety jobs, like firefighters or police, are often exposed to potentially traumatic events and may experience mental health injuries as a result. In Ontario, a pilot program has been developed to help treat these workers. To identify any needed changes to the program, IWH researchers asked employers about their experiences helping these workers return to work after a mental health injury.
Published: January 2025
Journal article
Journal article
Journal article

ECHO OEM virtual community of learning for primary care

Published: Occupational Medicine, September 2024
Journal article