Health practice and management

Health-care providers and health-care services play an important part in the return to work (RTW) of injured workers and in disability management processes at workers’ compensation boards in Canada. IWH research supports front-line health-care practitioners—including primary care physicians and allied health-care professionals, who support or treat workers with injuries and illnesses that affect their ability to work.

Featured

A group of firefighters aim a firehose at a building
At Work article

How employers are improving RTW outcomes for public safety workers with PSTI

Public safety employers face a range of challenges when supporting workers to return to work after experiencing a post-traumatic stress injury. Employers have developed strategies to face these challenges, as outlined in a recent IWH Speaker Series presentation.
Published: March 12, 2025
A group of firefighters aim a firehose at a building
At Work article

Employers face challenges in supporting public safety personnel with post-traumatic stress injuries

In Ontario, a pilot program has been developed to help treat public safety workers with post-traumatic stress injuries. To identify any needed changes to the program, IWH researchers asked employers about their experiences helping these workers return to work after a mental health injury.
Published: January 15, 2025
Journal article
Journal article

Increasing uptake through collaboration in the development of core outcome sets: lessons learned at OMERACT 2023

Published: Seminars in Arthritis and Rheumatism, March 2024
Journal article
Journal article

Core outcome set developers should consider and specify the level of granularity of outcome domains

Published: Journal of Clinical Epidemiology, February 2024
A group of physician's sitting in a room, prepared to take notes.
Research Highlights

Primary care physicians’ learning needs in returning ill or injured workers to work

While primary care physicians play an important role in helping ill and injured workers return to work (RTW), they have a variety of learning needs about how to best navigate the RTW process. These needs fall in the areas of completing administrative tasks, challenging personal beliefs, understanding specific RTW issues and learning about available RTW services and tools.
Published: July 2023
Project
Project

ECHO PSP: Piloting the use of the ECHO model to promote recovery and return-to-work among public safety personnel in Ontario

This pilot project is evaluating the use of the ECHO model in Ontario to improve return-to-work support for injured firefighters, paramedics, police officers and other public safety personnel.
Status: Ongoing
Project
Project

First Responder Mental Health Treatment Services: Formative evaluation of a pilot program

IWH is collaborating with the Institute for Better Health to evaluate a WSIB pilot program treating first responders with work-related mental health injuries.
Status: Ongoing
Journal article
Journal article

Primary care physicians' learning needs in returning ill or injured workers to work. A scoping review

Published: Journal of Occupational Rehabilitation, May 2022
Project
Project

Project ECHO Occupational and Environmental Medicine (OEM): Implementation, evaluation and a pilot study of a new clinical tool

IWH is piloting a telementoring program in which a multidisciplinary team of health-care experts uses video conferencing to connect with primary healthcare providers in remote Ontario communities to help them better manage patients with complex work-related injuries and diseases or environmental exposures.
Status: Ongoing
A tangled telephone cord
Research Highlights

Examining communication and collaboration barriers among health and case management professionals

Communication barriers between health-care providers and case managers appear to stem from differences in communication styles, professional priorities and philosophical perspectives about the timing and appropriateness of return to work. Barriers exist even among practitioners of different health disciplines.
Published: March 2020