Health practice and management

Health-care providers and health-care services play an important part in the return to work (RTW) of injured workers and in disability management processes at workers’ compensation boards in Canada. IWH research supports front-line health-care practitioners—including primary care physicians and allied health-care professionals, who support or treat workers with injuries and illnesses that affect their ability to work.

Featured

A doctor with a patient who has his arm in a sling.
Research Highlights

Telementoring program addresses return-to-work challenges for Ontario health-care providers

An IWH study has found that Ontario health-care providers face a range of challenges when treating workers with a work-related injury or illness and helping them return to work—a telementoring program called ECHO Occupational Environmental Medicine helped providers overcome some of these challenges.
Published: July 8, 2025
A group of firefighters aim a firehose at a building
At Work article

How employers are improving RTW outcomes for public safety workers with PSTI

Public safety employers face a range of challenges when supporting workers to return to work after experiencing a post-traumatic stress injury. Employers have developed strategies to face these challenges, as outlined in a recent IWH Speaker Series presentation.
Published: March 12, 2025
Project
Project

Project ECHO Occupational and Environmental Medicine (OEM): Implementation, evaluation and a pilot study of a new clinical tool

IWH is piloting a telementoring program in which a multidisciplinary team of health-care experts uses video conferencing to connect with primary healthcare providers in remote Ontario communities to help them better manage patients with complex work-related injuries and diseases or environmental exposures.
Status: Completed
A tangled telephone cord
Research Highlights

Examining communication and collaboration barriers among health and case management professionals

Communication barriers between health-care providers and case managers appear to stem from differences in communication styles, professional priorities and philosophical perspectives about the timing and appropriateness of return to work. Barriers exist even among practitioners of different health disciplines.
Published: March 2020
Journal article
Journal article

Perceived role and expectations of health care providers in return to work

Published: Journal of Occupational Rehabilitation, March 2019
Journal article
Journal article
Journal article

The role of healthcare providers in return to work

Published: International Journal of Disability Management, August 2018
Canadian HR Reporter logo
IWH in the media

Opioids linked to longer disability leaves

A Canadian review of five studies have found a link between opioid prescriptions and longer duration of time on disability, writes Sarah Dobson, who interviews Dr. Nancy Carnide and Dr. Andrea Furlan, among others, about implications of this IWH study.
Published: Canadian HR Reporter, June 2018
At Work article

Studies consistent in finding a link between opioids for MSDs and longer work disability

A systematic review on early opioid prescription for MSDs and work disability finds a consistent link with longer work disability. However, review authors urge caution in drawing a conclusion about cause and effect.
Published: February 2018
Journal article
OHS Canada logo
IWH in the media

Getting back on one's feet

Healthcare providers who treat injured workers with multiple injuries and complex illnesses find the workers’ compensation system and return-to-work (RTW) process “opaque and confusing.” That's one of the findings from a two-year, multijurisdictional study by the Institute of Work & Health (IWH).
Published: OHS Canada, February 2017