Return to work, accommodation and support

IWH has a long history of conducting research on practices, policies and processes that help workers sustainably return to work after an illness or an injury. This page pulls together IWH research and resources on employer supports, job accommodations and modifications, as well as other related issues such as disclosure of disability.

Featured

Speakers address participants at IDEA Symposium
At Work article

Inclusive employment strategies, resources showcased at symposium

Published: November 12, 2025
Three people in business attire talk in a hallway
Impact case study

Word spreads about IWH tools, thanks to stakeholders' support

Since the release of two tools designed to support the sustained employment of people with chronic and episodic conditions, word has spread quickly, thanks to organizations that promoted the tools and helped them reach the hands of workers, employers and post-secondary students.
Published: October 16, 2025
blurry silhouettes of two colleagues talking
At Work article

Poorer post-injury experiences lead to worse RTW outcomes for psychological claimants

Injured workers on leave due to psychological injuries report poorer experiences and interactions throughout the return-to-work process. According to an IWH study, these experiences are interconnected, leading to longer time off from work.
Published: February 2020
Canadian HR Reporter logo
IWH in the media

What’s causing the bottleneck in disability management?

When it comes to disability management and return to work, communication is crucial. But often there are bottlenecks, and a new study by the Institute for Work & Health cites case managers and frontline supervisors as big factors, finds Sarah Dobson
Published: Canadian HR Reporter, February 2020
IWH Speaker Series
IWH Speaker Series

Introducing the new CSA standard for work disability management systems

Every year, tens of thousands of Canadians become disabled and are unable to work, thereby becoming excluded from the many health advantages of workforce participation. In response to the growing concerns about managing disability in the workplace, the CSA Group, in conjunction with the Centre for Research on Work Disability Policy (CRWDP) and Conestoga College, has developed a new standard called the Work Disability Management Systems Standard (CSA Z1011). In this presentation, CRWDP director and IWH Senior Scientist Dr. Emile Tompa highlights components of the standard, which sets out best practices on injury/illness rehabilitation, return-to-work plans, and accommodation of workers with disabilities.
Published: February 2020
Journal article
Journal article

Male/female differences in the impact of caring for elderly relatives on labor market attachment and hours of work: 1997-2015

Published: The Journals of Gerontology. Series B, Psychological Sciences and Social Sciences, February 2020
Japanese craftsperson stands in front of his workstation, smiling
Sharing Best Evidence

What workplace interventions help workers with MSDs, pain and mental health conditions return to work?

This update of a previous systematic review sets out to find workplace-based interventions that are effective in helping workers with musculoskeletal, pain-related and/or mental health conditions return to work.
Published: December 2019
Stone arches and stain glass windows in the interior of the Canadian Parliament
Impact case study

IWH researchers help MPs examine episodic disabilities and work issues

IWH senior scientists presented expert testimony to a federal standing committee looking at the needs of people with episodic disabilities—an example of how research can support policy-makers in addressing important societal issues.
Published: November 2019
Wooden blocks spell out the words 'fair,' and 'yes or no?'
At Work article

Claimants’ perceptions of fair treatment linked to lower odds of poor mental health

Previous studies have suggested that the process of making a workers’ compensation claim may be linked to poorer mental health. Now, an IWH study suggests that claimant's perception of fair treatment by case managers may be key.
Published: November 2019
A roomful of working adults listen to a presenter
At Work article

Program raised workplace mental health awareness, but not likelihood of policy

In Thunder Bay and surrounding area, public health officials began hearing that employers needed more resources on managing mental health. They responded with a community awareness program. According to a study, the program raised knowledge about the issue—and not just among those that took part.
Published: October 2019
A drawing of a man pulling on the cork stopper off a bottle
At Work article

Addressing communication issues faced by supervisors, case managers key to well-run RTW process

Disability management depends on communication, and according to an IWH study, in large and complex organizations, communication "bottlenecks" tend to converge around two roles in particular: front-line supervisors and case managers.
Published: October 2019
Canadian HR Reporter logo
IWH in the media

Chronic diseases not slowing down older workers

Personal health may be a factor for older workers in deciding when to retire, but it’s not as big a factor as previously thought, according to a new Institute for Work & Health study. Despite experiencing more pain and fatigue, older workers with arthritis, diabetes or both were no different from their healthy peers in their retirement plans, writes John Dujay.
Published: Canadian HR Reporter, August 2019