Return to work, accommodation and support
IWH has a long history of conducting research on practices, policies and processes that help workers sustainably return to work after an illness or an injury. This page pulls together IWH research and resources on employer supports, job accommodations and modifications, as well as other related issues such as disclosure of disability.
Featured
At Work article
Inclusive employment strategies, resources showcased at symposium
Published: November 12, 2025
Impact case study
Word spreads about IWH tools, thanks to stakeholders' support
Since the release of two tools designed to support the sustained employment of people with chronic and episodic conditions, word has spread quickly, thanks to organizations that promoted the tools and helped them reach the hands of workers, employers and post-secondary students.
Published: October 16, 2025
At Work article
Poorer post-injury experiences lead to worse RTW outcomes for psychological claimants
Injured workers on leave due to psychological injuries report poorer experiences and interactions throughout the return-to-work process. According to an IWH study, these experiences are interconnected, leading to longer time off from work.
Published: February 2020
IWH in the media
What’s causing the bottleneck in disability management?
When it comes to disability management and return to work, communication is crucial. But often there are bottlenecks, and a new study by the Institute for Work & Health cites case managers and frontline supervisors as big factors, finds Sarah Dobson
Published: Canadian HR Reporter, February 2020
IWH Speaker Series
IWH Speaker Series
Introducing the new CSA standard for work disability management systems
Every year, tens of thousands of Canadians become disabled and are unable to work, thereby becoming excluded from the many health advantages of workforce participation. In response to the growing concerns about managing disability in the workplace, the CSA Group, in conjunction with the Centre for Research on Work Disability Policy (CRWDP) and Conestoga College, has developed a new standard called the Work Disability Management Systems Standard (CSA Z1011). In this presentation, CRWDP director and IWH Senior Scientist Dr. Emile Tompa highlights components of the standard, which sets out best practices on injury/illness rehabilitation, return-to-work plans, and accommodation of workers with disabilities.
Published: February 2020
Journal article
Journal article
Male/female differences in the impact of caring for elderly relatives on labor market attachment and hours of work: 1997-2015
Published: The Journals of Gerontology. Series B, Psychological Sciences and Social Sciences, February 2020
Sharing Best Evidence
What workplace interventions help workers with MSDs, pain and mental health conditions return to work?
This update of a previous systematic review sets out to find workplace-based interventions that are effective in helping workers with musculoskeletal, pain-related and/or mental health conditions return to work.
Published: December 2019
Impact case study
IWH researchers help MPs examine episodic disabilities and work issues
IWH senior scientists presented expert testimony to a federal standing committee looking at the needs of people with episodic disabilities—an example of how research can support policy-makers in addressing important societal issues.
Published: November 2019
At Work article
Claimants’ perceptions of fair treatment linked to lower odds of poor mental health
Previous studies have suggested that the process of making a workers’ compensation claim may be linked to poorer mental health. Now, an IWH study suggests that claimant's perception of fair treatment by case managers may be key.
Published: November 2019
At Work article
Program raised workplace mental health awareness, but not likelihood of policy
In Thunder Bay and surrounding area, public health officials began hearing that employers needed more resources on managing mental health. They responded with a community awareness program. According to a study, the program raised knowledge about the issue—and not just among those that took part.
Published: October 2019
At Work article
Addressing communication issues faced by supervisors, case managers key to well-run RTW process
Disability management depends on communication, and according to an IWH study, in large and complex organizations, communication "bottlenecks" tend to converge around two roles in particular: front-line supervisors and case managers.
Published: October 2019
IWH in the media
Chronic diseases not slowing down older workers
Personal health may be a factor for older workers in deciding when to retire, but it’s not as big a factor as previously thought, according to a new Institute for Work & Health study. Despite experiencing more pain and fatigue, older workers with arthritis, diabetes or both were no different from their healthy peers in their retirement plans, writes John Dujay.
Published: Canadian HR Reporter, August 2019